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SERVICE INTERRUPTION - AEMO NEM Control Rooms BT Phones
SERVICE INTERRUPTION - AEMO NEM Control Rooms BT Phones
AEMO is experiencing a service interruption relating to: NEM Control Room Primary BT Phone services
Primary phone communication in and out of the NEM Control Rooms are currently unavailable.
AEMO is working on restoring the service. AEMO Support Hub will provide updates as more information becomes available.
Participants are requested to contact the AEMO Electricity Control Room via backup means.
For further enquiries please contact the AEMO Support Hub
Phone: 1300236600 Opt1
Email: supporthub@aemo.com.au]
Manager NEM Real Time Operations
CHG0088138 | Production | Brisbane MarketNet Firewall Refresh
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Firewall
Change Title: Brisbane MarketNet Firewall Refresh
Change Start Date & Time: 20/04/2024 09:00:00 AEST
Change End Date & Time: 20/04/2024 15:00:00 AEST
Outage Start Date & Time: 20/04/2024 13:30:00 AEST
Outage End Date & Time: 20/04/2024 13:40:00 AEST
Environment: Production
Participant Impact and Requirements:
The following impacts are expected to participant connectivity during this planned outage:
IPWAN Participants - Nil
Lan-2-Lan VPN Participants (IPSEC) - Up to 6 hours for participants who have established their VPN connection/s via the AEMO QLD datacenter termination point (202.44.76.10) only - All L2L connections should be established to both QLD / NSW.
Note: Participants are encouraged to ensure their VPN connections are already established or are configured (as per AEMO best practice) to automatically failover to the alternate AEMO NSW datacenter termination point (202.44.78.10) prior to this scheduled outage.
B2B VPN - Up to 30 minutes outage to TNSPs with B2B VPN to AEMO QLD Datacentre if VPN connection is only terminating in QLD only
SSL VPN Participants: Up to 30 minutes outage to TNSPs with B2B VPN to AEMO QLD Datacentre if VPN connection is only terminating in QLD only
Expecting an impact to the below services for approximately 10 minutes from 13:30 AEST:
RTMS UI
WEMDE UI - General Instance
WASM MPI
Other Impacts will have been communicated in advance.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities .
CHG0087945 | Completed | Production | Planned System Maintenance activity
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: EMS NEM - Network Outage Scheduler (NOS)
Change Title: Planned System Maintenance activity.
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
CHG0087908 | Completed | Pre-Production | Pre-Prod MSATS Lifecycle Maintenance
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: MSATS - Consumer Administration and Transfer Solution(CATS)_PreProd
Change Title: Pre-Prod MSATS Lifecycle Maintenance
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
NON-CONFORMANCE Region QLD1 Wednesday, 10 April 2024
NON-CONFORMANCE QLD1 Region Wednesday, 10 April 2024
AEMO has declared the following unit as non-conforming under clause 3.8.23 of the National Electricity Rules:
Unit: MPP_2
Duration: 10/04/2024 14:35 to 10/04/2024 14:55
Amount: 16 MW
Constraint: NC-Q_MPP_2
Auto-generated on behalf of Manager NEM Real Time Operations
Fast Frequency Response Market - Increase in R1 and L1 FCAS dispatch caps from 15 April 2024
Following review of the operation of the Very Fast FCAS market, from 1300 hrs AEST on Monday 15 April AEMO will:
Increase the cap on dispatch of Very Fast Raise (R1) Contingency FCAS from 250 MW to 325 MW
Increase the cap on dispatch of Very Fast Lower (L1) Contingency FCAS from 125 MW to 200 MW
No other changes to the dispatch of Very Fast FCAS or FCAS constraint equation changes will be made on this date.
For information on the Fast Frequency Response (FFR) initiative please visit the website at: https://www.aemo.com.au/initiatives/major-programs/fast-frequency-response
Andrew Groom
AEMO Operations
CHG0085919 | Production | Removal of support of TLS Version 1.1 and lower
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: MSATS - Business to Business data exchange
Change Title: Removal of support of TLS Version 1.1 and lower
Change Start Date & Time: 14/04/2024 09:00:00 AEST
Change End Date & Time: 14/04/2024 13:00:00 AEST
Outage Start Date & Time:
Outage End Date & Time:
Environment: Production
Participant Impact and Requirements: Participants using TLS version 1.1 and lower, need to update their servers to use TLSv1.2 as a minimum. Failing to do so would impact the connectivity with AEMO. An outage is not expected but, there may be some minor interruptions during the change period.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities .
CHG0087945 | Production | Planned System Maintenance activity
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: EMS NEM - Network Outage Scheduler (NOS)
Change Title: Planned System Maintenance activity.
Change Start Date & Time: 10/04/2024 11:00:00 AEST
Change End Date & Time: 10/04/2024 12:00:00 AEST
Outage Start Date & Time: 10/04/2024 11:00:00 AEST
Outage End Date & Time: 10/04/2024 12:00:00 AEST
Environment: Production
Participant Impact and Requirements: Network Outage Schedular (NOS) will be out of service during the maintenance activity. Please log off from NOS website during the outage. Users will have to log back in once the outage is completed. Please contact your NOS admin or AEMO support hub if your NOS account has been locked out after this change.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities.
Increase to QNI limit to next hold point of 850 MW NSW to Qld
Refer to market notices 114742.
AEMO, TransGrid, Powerlink have reviewed the test results following the QNI minor testing on 15th February 2024. The next hold point can now be released.
The hold point of 850 MW from NSW to Qld will be implemented as of 1000 hrs 10th April 2024.
Please also refer to the published formal QNI minor testing information at the following link:
https://www.aemo.com.au/consultations/current-and-closed-consultations/qld-to-nsw-interconnector-qni-upgrade
Ben Blake
AEMO Operations