SERVICE INTERRUPTION - ALERT
AEMO is experiencing a service interruption relating to the Electricity Market Management System service.

AEMO is working on the issue and will provide updates as more information becomes available.

For further enquiries please contact the AEMO Support Hub
Phone: 1300 236 600
Email: supporthub@aemo.com.au
AEMO IT Duty Manager

AEMO ELECTRICITY MARKET NOTICE

This incident has been uplifted to a P1.

The service interruption relating to the Electricity Market Management System service has been resolved.

For further enquiries please contact the AEMO Support Hub
Phone: 1300 236 600
Email: supporthub@aemo.com.au
AEMO IT Duty Manager

AEMO ELECTRICITY MARKET NOTICE

The service interruption relating to the Electricity Market Management System service has been resolved.

For further enquiries please contact the AEMO Support Hub

Phone: 1300 236 600

Email: supporthub@aemo.com.au

AEMO IT Duty Manager

Change Number: CHG0099569
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal

Service/ Component: Gas Hub
Change Title: Maintenance on Gas B2B Hub databases
Change Start Date & Time: 17/11/2024 10:00:00 AEST
Change End Date & Time: 17/11/2024 10:30:00 AEST

Outage Start Date & Time:
Outage End Date & Time:
Environment: Production

Participant Impact and Requirements: The following impacts are expected during this maintenance:
- Brief 5 to 10 seconds loss of connectivity to the Gas B2B Hub and all ebXML gateways (AEMOMIBB, AGNLGWY, LVI & VENCORP) during the outage window.
- Users are not required to take any action due to this change.

Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.

Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities .

Change Number: CHG0098814
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: MSATS - Consumer Administration and Transfer Solution(CATS)
Change Title: MSATS and eMDM November Maintenance Release
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.

Change Number: CHG0099241
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: Local Area Network
Change Title: Migrate DEV / TEST / Pre-Production (PPD) VLAN 104 Gateway in Norwest from the Old Core Switches to the New Core Switches.
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.

Change Number: CHG0099235
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: Local Area Network
Change Title: Migrate Pre-Production (PPD) VLAN 108 Gateway in Norwest from the Old Core Switches to the New Core Switches.
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.

Change Number: CHG0099235
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Local Area Network
Change Title: Migrate Pre-Production (PPD) VLAN 108 Gateway in Norwest from the Old Core Switches to the New Core Switches.
Change Start Date & Time: 24/10/2024 10:00:00 AEST
Change End Date & Time: 24/10/2024 16:00:00 AEST
Outage Start Date & Time: 24/10/2024 11:57:00 AEST
Outage End Date & Time: 24/10/2024 12:02:00 AEST
Environment: Production
Participant Impact and Requirements:
Planned maintenance has been scheduled for the 24th October, commencing 11:57am - 12:02pm AEST. During this time there will be a brief outage (Up to 30 seconds) impacting the following Pre-Production systems:

- MSATS Retail
- EMMS Wholesale
- GAS Market Systems
- WA Market Systems

The maintenance being carried out relates to infrastructure only, no application or functional changes are being performed. If you experience system related issues beyond the outage window (12:02pm) please contact the AEMO Support Hub.

Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities .

Change Number: CHG0099241
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Local Area Network
Change Title: Migrate DEV / TEST / Pre-Production (PPD) VLAN 104 Gateway in Norwest from the Old Core Switches to the New Core Switches.
Change Start Date & Time: 24/10/2024 10:00:00 AEST
Change End Date & Time: 24/10/2024 16:00:00 AEST
Outage Start Date & Time: 24/10/2024 11:57:00 AEST
Outage End Date & Time: 24/10/2024 12:02:00 AEST
Environment: Production
Participant Impact and Requirements:
Planned maintenance has been scheduled for the 24th October, commencing 11:57am - 12:02pm AEST. During this time there will be a brief outage (Up to 30 seconds) impacting the following Pre-Production systems:

- MSATS Retail
- EMMS Wholesale
- GAS Market Systems
- WA Market Systems

The maintenance being carried out relates to infrastructure only, no application or functional changes are being performed. If you experience system related issues beyond the outage window (12:02pm) please contact the AEMO Support Hub.

Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities .