Filter by category
Filter by Date
INC0126874 | RESOLVED | Overnight standing data updates not reflecting in MSATS Enterprise MDM
SERVICE INTERRUPTION - RESOLVED
The issue with the standing data updates not reflecting in MSATS Enterprise MDM has been resolved.
There are no further steps to be completed. The service is now fully restored, and no further communication will be released unless there is a change of status.
For further enquiries please contact the AEMO Support Hub
Phone: 1300 236 600
Email: supporthub@aemo.com.au
AEMO IT Duty Manager
CHG0082504 | Completed | Pre-Production | Removal of support of TLS Version 1.1 and lower
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: MSATS - Business to Business data exchange
Change Title: Removal of support of TLS Version 1.1 and lower
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
INC0126874 | Overnight standing data updates not reflecting in MSATS Enterprise MDM
SERVICE INTERRUPTION - ALERT
AEMO is experiencing a service interruption relating to the Market Settlement & Transfer Solution Enterprise MDM service.
The overnight MSATS CATS change requests are not reflected in the MSATS Enterprise MDM. This has also impacted the Meter Data ingestion.
MDPs are advised to not resend meter data files until advised or resolved notification for this incident has been received.
For further enquiries please contact the AEMO Support Hub
Phone: 1300 236 600
Email: supporthub@aemo.com.au
AEMO IT Duty Manager
CHG0083624 | Production | A production site transfer of the Electricity and Gas B2B Hub will be carried out to facilitate maintenance activities.
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Gas Hub
Change Title: A production site transfer of the Electricity and Gas B2B Hub will be carried out to facilitate maintenance activities.
Change Start Date & Time: 18/02/2024 09:00:00 AEST
Change End Date & Time: 18/02/2024 17:00:00 AEST
Outage Start Date & Time:
Outage End Date & Time:
Environment: Production
Participant Impact and Requirements: The following impacts are expected during this maintenance:
- All access to the Electricity B2B Hub will be unavailable.
- All access to the Gas B2B Hub and all ebXML gateways (AEMOMIBB, AGNLGWY, LVI & VENCORP) will be unavailable. CATS and MDMT transactions for VIC/QLD will be delayed during the maintenance window.
- Users are not required to take any action due to this change, however will need to enact manual workarounds for the outage period.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities .
CHG0082609 | Production | MSATS-CATS Production Maintenance
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: MSATS - Consumer Administration and Transfer Solution(CATS)
Change Title: MSATS-CATS Production Maintenance
Change Start Date & Time: 18/02/2024 09:00:00 AEST
Change End Date & Time: 18/02/2024 17:00:00 AEST
Outage Start Date & Time: 18/02/2024 10:00:00 AEST
Outage End Date & Time: 18/02/2024 14:00:00 AEST
Environment: Production
The change has some login outages that are below and will impact participants logging into the web portal for MSATS, OPDMS, NOS and EMMS production environments.
AEMO recommends users who need to use these AEMO services, login prior to the start of the outage and remain logged in.
NOTE: If you log out of this session, you will be unable to log back in until the completion of the outage.
A URM outage will occur between 11:00 - 11:30 AEST and have an expected outage duration of upto 15 minutes. During this time users will not be able to have new login sessions into TMM, OPDMS, NOS or EMMS WebPortal.
The MSATS outage is 10:00 - 14:00 AEST which is the agreed maintenance window.
Participants should be aware that: MSATS, Meter data processing, RM reports, B2B, B2M screen, NMI Discovery, CDR, CDP will not be available Participant passwords will be retained. Users that log out and users that try to log in once the URM outage has commenced will only be able to log in after URM outage is complete. Any password resets or new account creations completed during the URM outage window will need to be redone MSATS FTP sessions will be disabled during outage Wholesale MMS FTP will still be available .
The redirection menu will be unavailable during the MSATS outage timeframe Report any impacts to the AEMO Information and Support Hub or call 1300 236 648.
CHG0082564 | Completed | Production | Identity Service Site Transfer
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: EMMS - WebPortal
Change Title: Identity Service Site Transfer
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
CHG0082222 | Completed | Production | EMMS Production Systems will be transferred to the alternative datacentre for maintenance activities .
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: Electricity Market Management System
Change Title: EMMS Production Systems will be transferred to the alternative datacentre for maintenance activities .
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
CHG0082787 | Completed | Pre-Production | Pre-Production MSATS r50.0.5 Patch Release
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: MSATS - Consumer Administration and Transfer Solution(CATS)
Change Title: Pre-Production MSATS r50.0.5 Patch Release
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
CHG0082787 | Pre-Production | Pre-Production MSATS r50.0.5 Patch Release
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: MSATS - Consumer Administration and Transfer Solution(CATS)
Change Title: Pre-Production MSATS r50.0.5 Patch Release
Change Start Date & Time: 30/01/2024 12:00:00 AEST
Change End Date & Time: 30/01/2024 17:00:00 AEST
Outage Start Date & Time: 30/01/2024 12:00:00 AEST
Outage End Date & Time: 30/01/2024 14:00:00 AEST
Environment: Pre-Production
Participant Impact and Requirements: Users will not be able to access MSATS during the outage period.
Meter data processing and RM reports will not be available during the outage period.
User Rights Management (URM) will continue to operate, however the administration screens will not be accessible.
MSATS B2B Transactions and B2B MSATS Screens will be unavailable during this outage
NMI Discovery will not be available during the outage period.
CDR and CDP will not be available during the outage period.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities.