Market Notices

AEMO ELECTRICITY MARKET NOTICE
SERVICE INTERRUPTION - ALERT
AEMO is experiencing a service interruption relating to the Market Settlement & Transfer Solution service.
AEMO is working on the issue and will provide updates as more information becomes available.
For further enquiries please contact the AEMO Support Hub
Phone: 1300 236 600
Email: supporthub@aemo.com.au

Change Number: CHG0085909
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Firewall
Change Title: Brisbane MarketNet Firewall Refresh
Change Start Date & Time: 13/03/2024 17:00:00 AEST
Change End Date & Time: 13/03/2024 23:00:00 AEST
Outage Start Date & Time:
Outage End Date & Time:
Environment: Production
Participant Impact and Requirements:
The following impacts are expected to participant connectivity during this planned outage:

IPWAN Participants - Nil

Lan-2-Lan VPN Participants (IPSEC) - Up to 6 hours for participants who have established their VPN connection/s via the AEMO QLD datacenter termination point (202.44.76.10) only - All L2L connections should be established to both QLD / NSW.

Note: Participants are encouraged to ensure their VPN connections are already established or are configured (as per AEMO best practice) to automatically failover to the alternate AEMO NSW datacenter termination point (202.44.78.10) prior to this scheduled outage.

B2B VPN - Up to 30 minutes outage to TNSPs with B2B VPN to AEMO QLD Datacentre if VPN connection is only terminating in QLD only

SSL VPN Participants: Up to 30 minutes outage to TNSPs with B2B VPN to AEMO QLD Datacentre if VPN connection is only terminating in QLD only

Other Impacts will have been communicated in advance.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any planned/unplanned maintenance activities .

Change Number: CHG0085821
Notification issued to: Market Notice

Notification Type: Completed

Change Type: Normal

Service/Component: MSATS - Consumer Administration and Transfer Solution(CATS)
Change Title: Pre-Prod MSATS Lifecycle Maintenance

Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.

Change Number: CHG0082015
Notification issued to: Market Notice
Notification Type: Cancelled
Change Type: Normal
Service/ Component: Firewall
Change Title: Brisbane MarketNet Firewall Refresh
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600

AEMO ELECTRICITY MARKET NOTICE.

Non-credible contingency event - QLD region - 28/02/2024

At 1029 hrs the Tully - Cardwell No.7389 132 kV Line tripped and auto reclosed and Ross - Woree No. 8905 275 kV Line tripped and auto reclosed.

AEMO did not instruct load shedding.

AEMO has not been advised of any disconnection of bulk electrical load.

The cause of this non credible contingency event is not known at this stage.


Manager NEM Real Time Operations

Change Number: CHG0085747
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: MSATS - Consumer Administration and Transfer Solution(CATS)
Change Title: Retail Pre-Production Data refresh (CATS and EMDM)
Change Start Date & Time: 04/03/2024 08:00:00 AEST
Change End Date & Time: 08/03/2024 19:00:00 AEST
Outage Start Date & Time: 04/03/2024 08:00:00 AEST
Outage End Date & Time: 08/03/2024 19:00:00 AEST
Environment: Pre-Production
Participant Impact and Requirements: MSATS (preprod), CDR (preprod) and CDP (preprod) will be unavailble between 4th March until cob 8th March 2024.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities .

Change Number: CHG0085821
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: MSATS - Consumer Administration and Transfer Solution(CATS)
Change Title: Pre-Prod MSATS Lifecycle Maintenance
Change Start Date & Time: 29/02/2024 09:00:00 AEST
Change End Date & Time: 01/03/2024 17:00:00 AEST
Outage Start Date & Time: 29/02/2024 10:00:00 AEST
Outage End Date & Time: 29/02/2024 14:00:00 AEST
Environment: Pre-Production
Participant Impact and Requirements: Users will not be able to access MSATS during the outage period.

Meter data processing and RM reports will not be available during the outage period.

User Rights Management (URM) will continue to operate, however the administration screens will not be accessible.

MSATS B2B Transactions and B2B MSATS Screens will be unavailable during this outage

NMI Discovery will not be available during the outage period.

CDR and CDP will not be available during the outage period.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities .

Change Number: CHG0085807
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: MDM - Meter Data Management
Change Title: MSATS - eMDM Pre-Production Maintenance AKS v1.27 upgrade
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.

Change Number: CHG0082690
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: MSATS - Consumer Administration and Transfer Solution(CATS)
Change Title: MSATS NEM Reform Metering Exemptions and B2M r44 Schema Go-Live
Change Start Date & Time: 03/03/2024 09:00:00 AEST
Change End Date & Time: 03/03/2024 17:00:00 AEST
Outage Start Date & Time: 03/03/2024 10:00:00 AEST
Outage End Date & Time: 03/03/2024 14:00:00 AEST
Environment: Production
Participant Impact and Requirements: Users will not be able to access MSATS during the outage period.

Meter data processing and RM reports will not be available during the outage period.

User Rights Management (URM) will continue to operate, however the administration screens will not be accessible.

MSATS B2B Transactions and B2B MSATS Screens will be unavailable during this outage

NMI Discovery will not be available during the outage period.
CDR and CDP will not be available during the outage period.

Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities .