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CHG0100257 | Production | MarketNet Services via Brisbane service disruption for 1-3 seconds as traffic is failed between highly available load balancing services
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Local Area Network
Change Title: MarketNet Services via Brisbane service disruption for 1-3 seconds as traffic is failed between highly available load balancing services.
Change Start Date & Time: 12/12/2024 14:00:00 AEST
Change End Date & Time: 12/12/2024 16:00:00 AEST
Outage Start Date & Time: 12/12/2024 15:00:00 AEST
Outage End Date & Time: 12/12/2024 15:01:00 AEST
Environment: Production
Participant Impact and Requirements: During there change, there will be a 1-3 second service disruption to MarketNet Services accessed via Brisbane as traffic moves from the active to the standby load balancing unit. All Services should return to normal after this time. Traffic via Norwest will not be affected during this time.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities .
CHG0100220 | Pre-Production | Pre-Production Electricity Market Management System (EMMS) Maintenance - Outages
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Electricity Market Management System_PreProd
Change Title: Pre-Production Electricity Market Management System (EMMS) Maintenance - Outages
Change Start Date & Time: 09/12/2024 08:00:00 AEST
Change End Date & Time: 10/12/2024 23:00:00 AEST
Outage Start Date & Time: 09/12/2024 08:00:00 AEST
Outage End Date & Time: 10/12/2024 23:00:00 AEST
Environment: Pre-Production
Participant Impact and Requirements: This Maintenance activity may cause intermittent outages to below applications during the outage period .
Impacted Systems:
1.EMMS systems (Dispatch/ PASA/ Forecasting/ Settlements)
2.Identity Service will be running only for authentication purposes.
3.Web Portal including menu items (Markets, Internal & Public portal)
4.GSH
5.GBB
6.Any GAS systems that have a NEMA / WARA database connection.
7.MSATS
8.CDR
9.DERR
If any ongoing issues are identified, please contact the AEMO Support Hub 1300 236 600.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities .
INC0138848 - ALERT - EMMS - RESOLVED
The service interruption relating to the Electricity Market Management System service has been resolved.
For further enquiries please contact the AEMO Support Hub
Phone: 1300 236 600
Email: supporthub@aemo.com.au
AEMO IT Duty Manager
INC0138848 - ALERT - EMMS
SERVICE INTERRUPTION - ALERT
AEMO is experiencing a service interruption relating to the Electricity Market Management System service.
AEMO is working on the issue and will provide updates as more information becomes available.
For further enquiries please contact the AEMO Support Hub
Phone: 1300 236 600
Email: supporthub@aemo.com.au
AEMO IT Duty Manager
INC0138597 - RESOLVED - EMMS
SERVICE INTERRUPTION - SERVICE RESTORED
The Electricity Market Management System service has been restored.
For further enquiries please contact the AEMO Support Hub
Phone: 1300 236 600
Email: supporthub@aemo.com.au
AEMO IT Duty Manager
INC0138597 - ALERT - EMMS
AEMO is experiencing a service interruption relating to the Electricity Market Management System service.
AEMO is working on the issue and will provide updates as more information becomes available.
For further enquiries please contact the AEMO Support Hub
Phone: 1300 236 600
Email: supporthub@aemo.com.au
AEMO IT Duty Manager
INC0138395 - P1 - Electricity Market Management System service- RESOLVED
This incident has been uplifted to a P1.
The service interruption relating to the Electricity Market Management System service has been resolved.
For further enquiries please contact the AEMO Support Hub
Phone: 1300 236 600
Email: supporthub@aemo.com.au
AEMO IT Duty Manager
INC0138395 - Electricity Market Management System service- RESOLVED
The service interruption relating to the Electricity Market Management System service has been resolved.
For further enquiries please contact the AEMO Support Hub
Phone: 1300 236 600
Email: supporthub@aemo.com.au
AEMO IT Duty Manager
CHG0099569 | Production | Maintenance on Gas B2B Hub databases
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Gas Hub
Change Title: Maintenance on Gas B2B Hub databases
Change Start Date & Time: 17/11/2024 10:00:00 AEST
Change End Date & Time: 17/11/2024 10:30:00 AEST
Outage Start Date & Time:
Outage End Date & Time:
Environment: Production
Participant Impact and Requirements: The following impacts are expected during this maintenance:
- Brief 5 to 10 seconds loss of connectivity to the Gas B2B Hub and all ebXML gateways (AEMOMIBB, AGNLGWY, LVI & VENCORP) during the outage window.
- Users are not required to take any action due to this change.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities .