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SERVICE RESUMPTION- AEMO NEM Control Rooms BT Phones
SERVICE RESUMPTION - AEMO NEM Control Rooms BT Phones
Refer AEMO Electricity Market Notice 116127
AEMO advises participants that the service interruption relating to: AEMO NEM Control Rooms BT Phones has been resolved.
Participants may resume using the standard AEMO contact numbers.
Participants experiencing any further service issues should contact the AEMO Support Hub
Phone: 1300236600 Opt1
Email: supporthub@aemo.com.au
Manager NEM Real Time Operations
SERVICE INTERRUPTION - AEMO NEM Control Rooms BT Phones
SERVICE INTERRUPTION - AEMO NEM Control Rooms BT Phones
AEMO is experiencing a service interruption relating to: NEM Control Room Primary BT Phone services
Primary phone communication in and out of the NEM Control Rooms are currently unavailable.
AEMO is working on restoring the service. AEMO Support Hub will provide updates as more information becomes available.
Participants are requested to contact the AEMO Electricity Control Room via backup means.
For further enquiries please contact the AEMO Support Hub
Phone: 1300236600 Opt1
Email: supporthub@aemo.com.au]
Manager NEM Real Time Operations
CHG0088138 | Production | Brisbane MarketNet Firewall Refresh
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Firewall
Change Title: Brisbane MarketNet Firewall Refresh
Change Start Date & Time: 20/04/2024 09:00:00 AEST
Change End Date & Time: 20/04/2024 15:00:00 AEST
Outage Start Date & Time: 20/04/2024 13:30:00 AEST
Outage End Date & Time: 20/04/2024 13:40:00 AEST
Environment: Production
Participant Impact and Requirements:
The following impacts are expected to participant connectivity during this planned outage:
IPWAN Participants - Nil
Lan-2-Lan VPN Participants (IPSEC) - Up to 6 hours for participants who have established their VPN connection/s via the AEMO QLD datacenter termination point (202.44.76.10) only - All L2L connections should be established to both QLD / NSW.
Note: Participants are encouraged to ensure their VPN connections are already established or are configured (as per AEMO best practice) to automatically failover to the alternate AEMO NSW datacenter termination point (202.44.78.10) prior to this scheduled outage.
B2B VPN - Up to 30 minutes outage to TNSPs with B2B VPN to AEMO QLD Datacentre if VPN connection is only terminating in QLD only
SSL VPN Participants: Up to 30 minutes outage to TNSPs with B2B VPN to AEMO QLD Datacentre if VPN connection is only terminating in QLD only
Expecting an impact to the below services for approximately 10 minutes from 13:30 AEST:
RTMS UI
WEMDE UI - General Instance
WASM MPI
Other Impacts will have been communicated in advance.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities .
Update - Non-credible contingency event - TAS region - 12/04/2024
Update - Non-credible contingency event - TAS region - 12/04/2024
Refer AEMO Electricity Market Notice 116095
At 1304 hrs the Sheffield - Farrell No.2 220 kV line was returned to service.
The cause of this non-credible contingency event has been identified and AEMO is satisfied that another occurrence of this event is unlikely under the current circumstances.
AEMO will not reclassify this event as a credible contingency event.
Manager NEM Real Time Operations
CHG0087945 | Completed | Production | Planned System Maintenance activity
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: EMS NEM - Network Outage Scheduler (NOS)
Change Title: Planned System Maintenance activity.
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
Non-credible contingency event - TAS region - 12/04/2024
Non-credible contingency event - TAS region - 12/04/2024
At 1048 hrs the Sheffield - Farrell No.2 220 kV line tripped during restoration due to fault on the line.
AEMO did not instruct load shedding.
AEMO has been advised of disconnection of major industrial load approximately 550 MW.
The cause of this non credible contingency event is not known at this stage.
Manager NEM Real Time Operations
CHG0087908 | Completed | Pre-Production | Pre-Prod MSATS Lifecycle Maintenance
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: MSATS - Consumer Administration and Transfer Solution(CATS)_PreProd
Change Title: Pre-Prod MSATS Lifecycle Maintenance
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
Update - Non-credible contingency event - QLD region - 10/04/2024
Update - Non-credible contingency event - QLD region - 10/04/2024
Refer AEMO Electricity Market Notice 116072
At 1540 hrs the Ingham South to Cardwell 132 kV line was returned to service.
The cause of this non-credible contingency event has been identified and AEMO is satisfied that another occurrence of this event is unlikely under the current circumstances.
AEMO will not reclassify this event as a credible contingency event.
Manager NEM Real Time Operations
Fast Frequency Response Market - Increase in R1 and L1 FCAS dispatch caps from 15 April 2024
Following review of the operation of the Very Fast FCAS market, from 1300 hrs AEST on Monday 15 April AEMO will:
Increase the cap on dispatch of Very Fast Raise (R1) Contingency FCAS from 250 MW to 325 MW
Increase the cap on dispatch of Very Fast Lower (L1) Contingency FCAS from 125 MW to 200 MW
No other changes to the dispatch of Very Fast FCAS or FCAS constraint equation changes will be made on this date.
For information on the Fast Frequency Response (FFR) initiative please visit the website at: https://www.aemo.com.au/initiatives/major-programs/fast-frequency-response
Andrew Groom
AEMO Operations