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117528MARKET SYSTEMS01/08/2024 03:52:53 PM
CHG0091339 | Production | NSW Marketnet Router Replacement
Change Number: CHG0091339
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Market Network
Change Title: NSW Marketnet Router Replacement
Change Start Date & Time: 31/08/2024 14:00:31 AEST
Change End Date & Time: 31/08/2024 18:00:31 AEST
Outage Start Date & Time:
Outage End Date & Time:
Environment: Production
Participant Impact and Requirements: The following impacts are expected to participant connectivity during this planned outage on 31st Aug 2024:
IPWAN Participants - A brief interuption of up to 60 seconds while services are failover from NSW to QLD Datacenter.
Lan-2-Lan VPN Participants (IPSEC) - Up to 2 hour outage for participants who have established their VPN connection/s via the AEMO NSW datacenter termination point (202.44.78.10) only - All L2L connections should be established to both QLD / NSW.
Note: Participants are encouraged to ensure their VPN connections are already established or are configured (as per AEMO best practice) to automatically failover to the alternate AEMO QLD datacenter termination point (202.44.76.10) prior to this scheduled outage.
B2B VPN - No impact is expected.
SSL VPN Participants: None expected as SSL VPN's are hosted on a different device.
GASHUB: No impact is expected as GASHUB is currently operating out of BNE Datacenter.
Other Impacts will have been communicated in advance.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?d=pp_services_status for any planned/unplanned maintenance activities .
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Market Network
Change Title: NSW Marketnet Router Replacement
Change Start Date & Time: 31/08/2024 14:00:31 AEST
Change End Date & Time: 31/08/2024 18:00:31 AEST
Outage Start Date & Time:
Outage End Date & Time:
Environment: Production
Participant Impact and Requirements: The following impacts are expected to participant connectivity during this planned outage on 31st Aug 2024:
IPWAN Participants - A brief interuption of up to 60 seconds while services are failover from NSW to QLD Datacenter.
Lan-2-Lan VPN Participants (IPSEC) - Up to 2 hour outage for participants who have established their VPN connection/s via the AEMO NSW datacenter termination point (202.44.78.10) only - All L2L connections should be established to both QLD / NSW.
Note: Participants are encouraged to ensure their VPN connections are already established or are configured (as per AEMO best practice) to automatically failover to the alternate AEMO QLD datacenter termination point (202.44.76.10) prior to this scheduled outage.
B2B VPN - No impact is expected.
SSL VPN Participants: None expected as SSL VPN's are hosted on a different device.
GASHUB: No impact is expected as GASHUB is currently operating out of BNE Datacenter.
Other Impacts will have been communicated in advance.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?d=pp_services_status for any planned/unplanned maintenance activities .
117527MARKET SYSTEMS01/08/2024 03:51:13 PM
CHG0091340 | Production | QLD Marketnet Router Replacement
Change Number: CHG0091340
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Market Network
Change Title: QLD Marketnet Router Replacement
Change Start Date & Time: 14/09/2024 14:00:01 AEST
Change End Date & Time: 14/09/2024 18:00:01 AEST
Outage Start Date & Time:
Outage End Date & Time:
Environment: Production
Participant Impact and Requirements: The following impacts are expected to participant connectivity during this planned outage on the 14th September 2024:
IPWAN Participants - A brief interuption of up to 60 seconds while services are failover from QLD to NSW Datacenter.
Lan-2-Lan VPN Participants (IPSEC) - Up to 2 hour outage for participants who have established their VPN connection/s via the AEMO QLD datacenter termination point (202.44.76.10) only - All L2L connections should be established to both QLD / NSW.
Note: Participants are encouraged to ensure their VPN connections are already established or are configured (as per AEMO best practice) to automatically failover to the alternate AEMO NSW datacenter termination point (202.44.78.10) prior to this scheduled outage.
B2B VPN - No impact is expected.
SSL VPN Participants: None expected as SSL VPN's are hosted on a different device.
GASHUB: No impact is expected as GASHUB will be failed over to the NSW Datacenter.
Other Impacts will have been communicated in advance.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?d=pp_services_status for any planned/unplanned maintenance activities .
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Market Network
Change Title: QLD Marketnet Router Replacement
Change Start Date & Time: 14/09/2024 14:00:01 AEST
Change End Date & Time: 14/09/2024 18:00:01 AEST
Outage Start Date & Time:
Outage End Date & Time:
Environment: Production
Participant Impact and Requirements: The following impacts are expected to participant connectivity during this planned outage on the 14th September 2024:
IPWAN Participants - A brief interuption of up to 60 seconds while services are failover from QLD to NSW Datacenter.
Lan-2-Lan VPN Participants (IPSEC) - Up to 2 hour outage for participants who have established their VPN connection/s via the AEMO QLD datacenter termination point (202.44.76.10) only - All L2L connections should be established to both QLD / NSW.
Note: Participants are encouraged to ensure their VPN connections are already established or are configured (as per AEMO best practice) to automatically failover to the alternate AEMO NSW datacenter termination point (202.44.78.10) prior to this scheduled outage.
B2B VPN - No impact is expected.
SSL VPN Participants: None expected as SSL VPN's are hosted on a different device.
GASHUB: No impact is expected as GASHUB will be failed over to the NSW Datacenter.
Other Impacts will have been communicated in advance.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?d=pp_services_status for any planned/unplanned maintenance activities .
117522MARKET SYSTEMS01/08/2024 02:19:54 PM
CHG0091298 | Production | Change to MarketNet SSL VPN
Change Number: CHG0091298
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Market Network
Change Title: Change to MarketNet SSL VPN
Change Start Date & Time: 19/08/2024 18:00:43 AEST
Change End Date & Time: 19/08/2024 22:00:43 AEST
Outage Start Date & Time:
Outage End Date & Time:
Environment: Production
Participant Impact and Requirements: A change to the MarketNet SSL VPN connection will take place on the 19th August 2024 between 6pm and 10PM AEST. There will be a 30 minute period during this change where no new VPN Connections will be able to be established.
Post the change window, participants running on an older version of the software may receive a message that the Anyconnect VPN client needs to be updated. This process should be automatic and once done VPN connectivity should be as normal.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?d=pp_services_status for any planned/unplanned maintenance activities .
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Market Network
Change Title: Change to MarketNet SSL VPN
Change Start Date & Time: 19/08/2024 18:00:43 AEST
Change End Date & Time: 19/08/2024 22:00:43 AEST
Outage Start Date & Time:
Outage End Date & Time:
Environment: Production
Participant Impact and Requirements: A change to the MarketNet SSL VPN connection will take place on the 19th August 2024 between 6pm and 10PM AEST. There will be a 30 minute period during this change where no new VPN Connections will be able to be established.
Post the change window, participants running on an older version of the software may receive a message that the Anyconnect VPN client needs to be updated. This process should be automatic and once done VPN connectivity should be as normal.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?d=pp_services_status for any planned/unplanned maintenance activities .
117511MARKET SYSTEMS31/07/2024 09:13:12 AM
CHG0091533 | Completed | Production | Planned Outage for the Gas Short Term Trading Market Systems Production.
Change Number: CHG0091533
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: Short Term Trading Market
Change Title: Planned Outage for the Gas Short Term Trading Market Systems Production.
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: Short Term Trading Market
Change Title: Planned Outage for the Gas Short Term Trading Market Systems Production.
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
117507MARKET SYSTEMS30/07/2024 01:27:09 PM
CHG0091507 | Production | As part of the Platform Services Patching Program, webMethods Inactive Production Application Servers in Brisbane will have critical s
Change Number: CHG0091507
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: MSATS - Business to Business data exchange
Change Title: As part of the Platform Services Patching Program, webMethods Inactive Production Application Servers in Brisbane will have critical security patches applied.
Change Start Date & Time: 26/08/2024 08:00:00 AEST
Change End Date & Time: 28/08/2024 18:00:00 AEST
Outage Start Date & Time:
Outage End Date & Time:
Environment: Production
Participant Impact and Requirements: This is the Inactive Production environment, there is no impact for external participants.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?d=pp_services_status for any planned/unplanned maintenance activities .
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: MSATS - Business to Business data exchange
Change Title: As part of the Platform Services Patching Program, webMethods Inactive Production Application Servers in Brisbane will have critical security patches applied.
Change Start Date & Time: 26/08/2024 08:00:00 AEST
Change End Date & Time: 28/08/2024 18:00:00 AEST
Outage Start Date & Time:
Outage End Date & Time:
Environment: Production
Participant Impact and Requirements: This is the Inactive Production environment, there is no impact for external participants.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?d=pp_services_status for any planned/unplanned maintenance activities .
117477MARKET SYSTEMS26/07/2024 05:11:06 PM
CHG0091533 | Production | Planned Outage for the Gas Short Term Trading Market Systems Production.
Change Number: CHG0091533
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Short Term Trading Market
Change Title: Planned Outage for the Gas Short Term Trading Market Systems Production.
Change Start Date & Time: 08/08/2024 09:00:00 AEST
Change End Date & Time: 08/08/2024 22:00:00 AEST
Outage Start Date & Time: 08/08/2024 18:30:00 AEST
Outage End Date & Time: 08/08/2024 21:00:00 AEST
Environment: Production
Participant Impact and Requirements: Gas Short Term Trading Market (STTM) services including SWEX and MIS, SPI and SBS will not be available during the outage window in Production.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities .
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Short Term Trading Market
Change Title: Planned Outage for the Gas Short Term Trading Market Systems Production.
Change Start Date & Time: 08/08/2024 09:00:00 AEST
Change End Date & Time: 08/08/2024 22:00:00 AEST
Outage Start Date & Time: 08/08/2024 18:30:00 AEST
Outage End Date & Time: 08/08/2024 21:00:00 AEST
Environment: Production
Participant Impact and Requirements: Gas Short Term Trading Market (STTM) services including SWEX and MIS, SPI and SBS will not be available during the outage window in Production.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities .
117412MARKET SYSTEMS22/07/2024 09:52:44 AM
CHG0090458 | Completed | Production | Planned Maintenance to Brisbane Internet firewall.
Change Number: CHG0090458
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: Internet Access
Change Title: Planned Maintenance to Brisbane Internet firewall.
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: Internet Access
Change Title: Planned Maintenance to Brisbane Internet firewall.
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
117403MARKET SYSTEMS21/07/2024 02:12:21 PM
CHG0091275 | Completed | Production | MSATS - eMDM Maintenance AKS v1.28 upgrade
Change Number: CHG0091275
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: MSATS - Consumer Administration and Transfer Solution(CATS)
Change Title: MSATS - eMDM Maintenance AKS v1.28 upgrade
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: MSATS - Consumer Administration and Transfer Solution(CATS)
Change Title: MSATS - eMDM Maintenance AKS v1.28 upgrade
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
117354MARKET SYSTEMS16/07/2024 03:20:53 PM
CHG0090458 | Production | Planned Maintenance to Brisbane Internet firewall.
Change Number: CHG0090458
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Internet Access
Change Title: Planned Maintenance to Brisbane Internet firewall.
Change Start Date & Time: 20/07/2024 14:00:22 AEST
Change End Date & Time: 20/07/2024 17:00:22 AEST
Outage Start Date & Time: 20/07/2024 14:30:26 AEST
Outage End Date & Time: 20/07/2024 14:35:26 AEST
Environment: Production
Participant Impact and Requirements: The following impacts are expected to participant connectivity during this planned outage:
IPWAN Participants - Nil
Lan-2-Lan VPN Participants (IPSEC) - Nil
B2B VPN - May experience a short 5-10 second drop of VPN tunnel connectivity to Brisbane DC.
Note: Participants are encouraged to ensure their VPN connections are already established or are configured (as per AEMO best practice) to automatically failover to the alternate AEMO NSW datacenter termination point prior to this scheduled outage.
SSL VPN Participants: Nil
GASHUB: Nil
Other Impacts will have been communicated in advance.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities .
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Internet Access
Change Title: Planned Maintenance to Brisbane Internet firewall.
Change Start Date & Time: 20/07/2024 14:00:22 AEST
Change End Date & Time: 20/07/2024 17:00:22 AEST
Outage Start Date & Time: 20/07/2024 14:30:26 AEST
Outage End Date & Time: 20/07/2024 14:35:26 AEST
Environment: Production
Participant Impact and Requirements: The following impacts are expected to participant connectivity during this planned outage:
IPWAN Participants - Nil
Lan-2-Lan VPN Participants (IPSEC) - Nil
B2B VPN - May experience a short 5-10 second drop of VPN tunnel connectivity to Brisbane DC.
Note: Participants are encouraged to ensure their VPN connections are already established or are configured (as per AEMO best practice) to automatically failover to the alternate AEMO NSW datacenter termination point prior to this scheduled outage.
SSL VPN Participants: Nil
GASHUB: Nil
Other Impacts will have been communicated in advance.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities .