5MS Staging FAQs

In the 5MS Staging Environments, the Settlements systems have moved from 30-minute to five- minute state, Bidding is in five-minute state and MSATS is in 30-minute state.  The 5MS Functional Deployment Matrix will indicate when MSATS will be in five-minute state, and subsequently Global Settlement state.  

Yes, B2B testing can take place in the pre-prod environment. B2B testing will not be coordinated by AEMO.  

AEMO will also deploy eHub into the 5MS Staging Environment to support B2B testing between participants. This will be available from 31 August 2020. 

• 5MS Staging is a dedicated environment for supporting participants in preparing for the 5 minute settlement and global settlements rule changes. It will contain early versions of various features that are being developed by AEMO for 5 minute settlement and global settlement. 
• This environment has not been built to replicate or replace Pre-Prod. It is a dedicated 5MS environment to support participants in the early stages of development.
• Once AEMO’s 5MS system changes are ready to go live, the usual AEMO process will be followed for releasing changes to the NEM systems – i.e. first into AEMO’s Pre-Prod environment for participants to access and test their connectivity and integration during a set period, and then into the production environment.

• https://*.5msstaging.aemo.com.au
• https://*.5msstaging.marketnet.net.au
• https://dev.preprod.aemo.com.au

In MSATS, users will need to review the settings (update/create/read/delete) for the new reallocations entity, in addition to updating user access rights to include the reallocations entity - 

• Entity NAME:  Reallocations 
• Description:  EMMS – Settlements – Reallocations

Participants can log into the web portals and access APIs using the same user name and password (as at 1 October 2019) that’s been set up by your MSATS Participant Administrator for accessing AEMO Pre-Prod.  After logging into 5MS Staging for the first time, you can independently add/change your access details for 5MS Staging.  

The 5MS Staging environment will also prompt you to change your password every three months. If you don’t currently have access to AEMO’s Pre-Production environment or don’t know your password, please contact your organisation’s MSATS Participant Administrator.

For details of the API certificate details for your organisation, please contact the AEMO support hub:

• Phone: 1300 236 600
• Online: https://www.aemo.com.au/Contact-Us

One FTP account can be assigned per participant ID. To set up your 5MS FTP access, please contact the AEMO Support Hub to set up (or change) your user name and password:

• Phone: 1300 236 600
• Online: https://www.aemo.com.au/Contact-Us

Please speak with your MSATS Participant Administrator. For MSATS administrators, if further assistance is required, please contact the AEMO Support Hub:

• Online (preferred): https://www.aemo.com.au/Contact-Us
• Phone: 1300 236 600

While there are no Service Level Agreements (SLAs) for the 5MS Staging Environment, we will make best efforts to respond as soon as possible.

Anyone who has registered to receive updates from the 5MS Program will be sent an email notification when there is a new or updated release. To join the 5MS information list, please send an email to 5ms@aemo.com.au.

Anyone who has registered to receive updates from the 5MS Program will be sent an email notification when there is a planned outage or an extended unplanned outage. To join the 5MS information list, please send an email to 5ms@aemo.com.au.

Please log the issue via AEMO Support Hub online via https://www.aemo.com.au/Contact-us, providing as much detail as possible. Issues will be evaluated and prioritised by the 5MS team. Since this is a test environment, there are no SLAs for AEMO to remediate.

The software features in the 5MS Staging Environment will not be released into Pre-Prod or production on these dates. The release schedule described on this webpage is only for the 5MS Staging Environment.

Data in the environment (e.g. MSATS) will be from the start of October 2019. It may be refreshed on a regular basis, in consultation with market participants. Up-to-date Production data will not be available, as the 5MS Staging Environment is not intended to be used for testing end-to-end processes.

The software being deployed to this environment is not the full solution, so issues may occur. The 5MS Program has a testing process in place to identify, prioritise and release fixes. Performance issues may occur, as the environment is not the same size as production or Pre-Prod.

Please see the schedule provided on the 5MS Staging Environment webpage. There is a chronological view for the whole 5MS Staging Environment, as well as a view via specific NEM functions (e.g. Metering, Bidding & Dispatch, Settlements). The Functionality Deployment Matrix provides a more detailed list of the capabilities. 

Yes, some batches will be running. Details will be outlined in the release notes.

Please raise a ticket via AEMO Support Hub.